At 999ar, your personal data is handled with the same care and professionalism that we apply to every aspect of our platform. This Privacy Policy explains precisely what information we collect, how we use it, who we share it with, and what rights you hold as a Pakistani player and data subject.
Six core principles govern how 999ar handles every byte of personal information associated with your account and your activity on our platform.
All data transmitted between your device and 999ar's servers is protected by 256-bit SSL/TLS encryption. Your account credentials, PKR balance, payment details, and personal information are never transmitted in plaintext under any circumstances.
999ar collects only the personal information that is strictly necessary to operate your account, verify your identity, process PKR transactions via JazzCash or EasyPaisa, and fulfil our legal and regulatory obligations. We do not harvest data for its own sake.
999ar does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Data is shared with service providers only to the extent necessary to operate the 999ar platform, and only under strict confidentiality obligations.
As a 999ar member, you have the right to access, correct, restrict, and in certain circumstances request deletion of your personal data. You may also withdraw consent for optional data processing at any time through your account settings or by contacting 999ar support.
999ar stores personal data on secured servers with strict access controls. Only authorised 999ar personnel with a legitimate operational need may access your personal information, and all access is logged and audited in accordance with our internal security policy.
999ar's data handling practices are designed to meet the requirements of our international gaming licence and applicable data protection standards. We conduct periodic internal reviews of our data practices to ensure continued compliance as regulatory frameworks evolve.
This Privacy Policy ("Policy") is issued by 999ar and applies to all personal information collected through the 999ar website (999ar.org), any associated subdomains, mobile-optimised interfaces, and any future applications through which 999ar services may be delivered (collectively, the "Platform").
This Policy governs the personal information of all individuals who visit, register on, or interact with the 999ar Platform, including players who are residents of or located in Pakistan — the primary market for 999ar's online casino and sports betting services. By accessing or using any part of the 999ar Platform, you acknowledge that you have read and understood this Policy and that your personal information will be handled in the manner described herein.
This Policy should be read alongside the 999ar Terms & Conditions and Responsible Gaming Policy, which together constitute the full agreement governing your relationship with 999ar.
For the purposes of applicable data protection law, 999ar acts as the data controller in respect of the personal information collected through and in connection with the Platform. As data controller, 999ar determines the purposes for which and the means by which personal information is processed.
999ar is licensed by an internationally recognised gaming regulatory authority. Our licence obligations include requirements relating to the collection, storage, use, and protection of player personal data, which are reflected throughout this Policy.
For all data protection enquiries, rights requests, or privacy-related complaints, you may contact 999ar's designated data protection contact at: [email protected] (plain text — not a clickable link).
999ar collects personal information through several channels and at various points in your relationship with the Platform. The categories of personal information we collect include:
3.1 Registration & Account Information
3.2 Identity Verification (KYC) Documents
3.3 Financial & Transaction Data
3.4 Gaming Activity Data
3.5 Technical & Device Data
3.6 Communications Data
999ar uses the personal information collected through the Platform for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration information, contact details |
| Identity verification (KYC) and age verification (21+) | CNIC, date of birth, KYC documents |
| Processing PKR deposits and withdrawals | Financial data, payment method identifiers |
| Delivering casino and sportsbook gaming services | Gaming activity data, account information |
| Fraud prevention and anti-money laundering compliance | All categories including transaction and device data |
| Customer support and dispute resolution | Communications data, account and transaction data |
| Responsible gaming monitoring and interventions | Gaming activity, responsible gaming settings |
| Sending account notifications and service communications | Contact details, communication preferences |
| Sending marketing communications (where opted in) | Contact details, gaming preferences, marketing opt-in status |
| Platform security and technical operations | Technical and device data, IP address |
| Regulatory reporting and licence compliance | All categories as required by our licensing authority |
999ar processes your personal information under one or more of the following legal bases, depending on the specific processing activity:
The 999ar Platform uses cookies and similar tracking technologies to operate essential platform functions, improve your experience, and analyse how the Platform is used. The categories of cookies used on the 999ar Platform are as follows:
You may control and manage cookies through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the 999ar Platform, including account login. Instructions for managing cookies in common Pakistani browsers (Chrome, Firefox, Samsung Internet) are available through your browser's help documentation.
999ar does not sell, rent, or trade your personal information to any third party for their own commercial purposes. Personal information is shared with third parties only in the following limited circumstances and only to the minimum extent necessary:
All third parties with whom 999ar shares personal data are contractually required to maintain appropriate technical and organisational security measures and to use the data only for the specified purpose for which it was shared.
As an internationally licensed online casino and sportsbook, 999ar may transfer personal information to servers, service providers, or affiliated entities located outside Pakistan. Such transfers may occur in connection with cloud infrastructure, payment processing, game delivery, or identity verification services.
Where personal data is transferred outside Pakistan, 999ar takes appropriate steps to ensure that your information receives an adequate level of protection, including through:
999ar retains personal information for as long as necessary to fulfil the purposes for which it was collected and to meet our legal, regulatory, and contractual obligations. The following retention principles apply:
On expiry of the applicable retention period, personal information is securely deleted or anonymised such that it can no longer be associated with any identifiable individual.
As a 999ar member and data subject, you hold the following rights in respect of your personal information. To exercise any of the rights below, please contact 999ar support at [email protected] (displayed as plain text) with the subject line "Data Rights Request":
999ar will respond to all data rights requests within thirty (30) days of receipt. Where a request is complex or involves a large volume of data, an extension of up to two further months may apply, in which case 999ar will notify you of the extension and the reason for it within the initial thirty-day period.
The 999ar Platform is strictly intended for adults aged 21 years and over. 999ar does not knowingly collect personal information from any person under the age of 21. The 21+ age requirement is verified through CNIC-based identity checks at the account registration and verification stages.
If 999ar becomes aware that personal information has been collected from an individual under 21 — whether through a misrepresentation at registration or through any other means — the relevant account will be immediately closed, all associated personal data will be deleted in accordance with this Policy's retention principles, and any deposits will be returned in accordance with applicable regulatory requirements.
If you are a parent or guardian and believe that a person under 21 in your care has registered with 999ar, please contact 999ar support immediately at [email protected] (plain text only).
999ar implements a range of technical and organisational security measures designed to protect personal information against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
While 999ar takes all reasonable steps to protect your personal information, no method of internet transmission or electronic storage is completely secure. 999ar cannot guarantee absolute security but is committed to continuous improvement of its security practices in line with evolving threat landscapes.
999ar reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing activities, applicable laws, or regulatory requirements. When material changes are made to this Policy, registered members will be notified via the email address on file, and the updated Policy will be published on this page with a revised "Last Updated" date at the top.
We encourage you to review this Privacy Policy periodically to stay informed about how 999ar collects, uses, and protects your personal information. Your continued use of the 999ar Platform following publication of an updated Policy constitutes your acknowledgement of and agreement to the updated terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or 999ar's handling of your personal information, please contact the 999ar data protection team using the following details:
If you are not satisfied with 999ar's response to a privacy concern or data rights request, you may have the right to lodge a complaint with the relevant data protection supervisory authority or, where applicable, with the regulatory body that oversees 999ar's gaming licence. 999ar is committed to resolving privacy complaints fairly and in a timely manner.
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